Trending...
- Juneau: Next COVID-19 vaccine clinic for eligible groups is March 12-13; sign-up opens Thurs. Feb. 25 at noon
- Juneau: Seniors can sign up early this Wednesday for next COVID-19 Vaccine Clinic
- Juneau: Alert: Increased avalanche risk along Thane Road (Feb. 20)
ICTBroadcast offers all in one solution for call centers, contact centers, telemarketers and internet telephony services providers with unified communications support
MULTAN, Pakistan & ACT, Australia - AkGlobe -- ICTBroadcast is unified communications call center, auto dialer, predictive dialer, power dialer, preview dialer and progressive dialer with white label and multi tenant support also bundled with multi service billing, advance routing, payments management, IVR studio and many advance features
New And Advance Call Center Software in 2021
So, if you're a team of ten or a few hundred, it's important to choose the right resources to build your call center. ICTBroadcast is the right choice with it's latest release 4.1, all new features discuss below.
Advance WebRTC based agent panel introduced with call disposition support
This new ICTBroadcast WebPhone enables agents to accept calls through their browsers without any external hardware or software.
More on AkGlobe News
Click here for ICTBroadcast pricing information
ICTBroadcast is a product of ICT Innovations
New And Advance Call Center Software in 2021
So, if you're a team of ten or a few hundred, it's important to choose the right resources to build your call center. ICTBroadcast is the right choice with it's latest release 4.1, all new features discuss below.
Advance WebRTC based agent panel introduced with call disposition support
- Click to dial feature added in agent panel
- IVR Studio transfer app enhanced with action on failed status
- IVR Studio paly menu app enhanced with token/dynamic available support
- Rest API of campaign report developed to fetch extra custom fields of different campaigns
- Manual dialing, as well as Preview / Progressive dialing support, added
- Automatic deletion of duplicate records from while uploading contacts as CSV file
- Call back support added into integration
- Push call status / Integration support added for invalid calls and tokens
- Database cleaning script developed
- Google TTS support added
This new ICTBroadcast WebPhone enables agents to accept calls through their browsers without any external hardware or software.
More on AkGlobe News
- New Video Streaming Startup, Relax Scenes, Launches Indiegogo Campaign to Support Their Expansion
- CBJ reports three new COVID-19 cases in Juneau
- Juneau: Sign-up for upcoming clinic opens tomorrow, Feb. 25, at noon; state expands current eligibility
- Alaska: Governor Dunleavy Tests Positive for COVID-19
- Alaska: Dunleavy Introduces All-Payer Claims Database Legislation
Click here for ICTBroadcast pricing information
ICTBroadcast is a product of ICT Innovations
Source: ICT Innovations
0 Comments
Latest on AkGlobe News
- In a year of recession, Lantek closes 2020 with record sales figures and customer numbers
- Alaska Communications' Xtreme Internet to Bring Speeds up to 1 Gig in Select Locations
- The Koedo Kawagoe Spring Festival Celebrates the Arrival of Springtime in Kawagoe, Japan
- Aaron's Energy: An Unexpected Journey Through Grief and the Afterlife With My Brilliant Son
- No new COVID-19 cases reported in Juneau today
- Juneau's 14-day COVID-19 recap: Feb. 8 – Feb. 21
- Juneau: Wearing masks on public transportation & at airport is a CBJ requirement. It's also federal law.
- MC Residential Activates in the Wake of Texas Weather Crisis
- The Best SEO Company in New York City Is Proving Local Businesses Free SEO Audit As COVID-19 Relief
- Fennemore Names New Office Managing Partners, Practice Group Leaders & Chief Diversity Officer
- Wohler adds to their iVAM range with the launch of the iVAM2-2
- Optimal Empowers Procurement Teams with Expert Best Practices
- BEYOND GUANTANAMO: Louisiana Candidate for Congress blazes trail to freedom for U.S. political prisoners
- CBJ reports 12 new COVID-19 cases in Juneau Feb. 20-22
- Juneau: Seniors can sign up early this Wednesday for next COVID-19 Vaccine Clinic
- Alaska: Governor Dunleavy to Self-Quarantine After Close Contact
- 8th Annual American Reality TV Awards - ARTAS Official Nominations
- Thirst for Japanese Whisky Strong as New Standards Set
- PEVO Sports Co. was recently awarded two GSA contracts with Brian Peterson and the Government Marketplace LLC team's assistance
- eCollections Debt Management Platform Announces New Business Import Tool